Questions and discussions about toilets, sinks, faucets, drainage, venting, water heating, showers, pumps, water quality, and other exclusively PLUMBING related issues. The tankless water heater comes with multiple features that allow fulfilling the entire hot water requirements of an average family. Still, code 13, Rheem was no help all gas pressure was normal, what I noticed after a small power surge the code 13 issue came about but nothing changed, well something did the setting in the plc/ board. We’ve got you. Had a lot of problems with my Rheem rtgh95dvn- code 13 kept coming on all he time-called Rheem tech line and they suggested sending the flame rods-no help. When to call a professional to repair your Rheem furnace. Open hot water taps at fixtures. As a retired plumber, Peter now spends his time teaching others how they can fix leaks, replace faucets, and make home improvements on a budget. Once I got past the original tech suggesting a multitude of lame reasons, I was transferred to a real tech who suggested examining the FLAME RODS (thermocouples) for deposits and use either steel wool or fine grit sandpaper to remove them if present. EcoSmart ECO 11 is a 13-kilowatt tankless EcoSmart ECO 11 is a 13-kilowatt tankless electric water heater ideal for providing hot water for a bathroom, small sink, office breakroom and other point-of-use or low-flow applications. Add them up and you can see there is a problem if the dryer and stove are on when someone is showering do yourself a favor and see if this could also be your problem. Tankless Solutions. Double checked the system and realized I had not reconnected the power to the small transformer attached to the gas system, located just to the right of the top right corner of the circuit board. Copyright. Want to know what the error code displayed on your Rheem tankless means? (Close cold water supply valve to water heater. Consult your owner’s manual for exact directions on where you need to look. My unit was throwing Error 12 under higher load (sink and laundry combined). The connection to the thermistor is incorrect. I unplugged it and now it is giving a 2, 13, 76, 1 codes. After 1 year of flawless operation we began experiencing sporadic "13" error codes causing us to reset 1-2 times per day. I cleaned it off with a broom and so far it seems to have corrected the problem. Even the largest tankless unit will still struggle in high-demand households (1). Reliable Water Heaters, Tankless Water Heaters, and HVAC Systems This means your water heater is having issues with either combustion air or venting. I called the helpline and that's where the B.S. Here are tips for solving your Rheem water heater problem or deciding to call a Rheem service company to handle the repair. However, some models require you to install an app on your phone where you’ll receive the updates. What it Means: Flame failure: The heater can’t maintain a flame. All electric water heaters and gas heaters that use electricity: The first issue to troubleshoot is … RTG2-42 water heater pdf manual download. It's easy to do. I can turn it off and leave off for a while 30 minutes or so, then turn it back on and it'll work for a day or so. No heat: Furnaces have many components, and a malfunction with lots of these can result in a furnace that doesn’t produce heat.Some of the most common components involved include the gas, power, thermostat, heat exchanger, and ignitor. You can, of course, continue to reset it every time. View online or download Rheem RTG2-42 Troubleshooting Manual A year later it started throwing the code 13 again. Now that I have this tankless heater, I get the water adjusted once & it is … This water heater started to be a problem, 6 months after I bought it. This is the first tankless water heater I have ever owned. Service tech said it looks good may want to replace flame rods and he left (without putting the cover back on) sure enough I put a cover on and it has code 13 again. Step 5 Contact Rheem for additional service if the error code is "13," "1L" or the previous error code does not clear even after corrective actions. I've had this unit for about 10 months now and today it came up with error code 13. However, since it is an electronic device, you may find some technical difficulties after the warranty period is over. I cleaned the manifold but not the burners and reassembled. started. 1. Then it started again, so I know that most problems are gas input thermocouples, diaphragm and so every 3 months I clean the burner, igniter and thermocouple. Not once did he tell me that codes 12 & 13 are a constant problem with these W/H. My Rheem has thrown a code 13 several times now. The unit then started throwing error 13 after about 30 seconds under any load. There are a couple of reasons that the reset button might trip. The water is heated as it passes through the tankless water heater. Error code 13 is an oxygen depletion sensor problem. Inspect and remove any blockage from the venting and where the vent terminates outside. With so much technology, errors do happen from time to time. Diagram rheem tankless electric water heater wiring full version hd quality diagrampeteh gisbertovalori it for a carschematics2o odontomedsas grow indoor vent windwiringx19 locandadoso rinnai heaters owner s manual 27 kw self modulating 53 gpm 36kw the canada model 81v52d picmechanics archilabecommerce hot element blogxramos trkbrd tmaeme edilgress condensing … Please let us know in the comments below. Cleaned the intake screen- it was filthy, and still had the code. Enjoy the comfort and convenience of continuous hot water on demand with a Rheem ® tankless water heater. I went out and saw my meter was a 250000btu meter. :). Rate of Flow The Rheem RTE 13 comes with a decent speed of flow. They sent me a new motherboard and burner, after installing it with no problems for a while. When I told them, I installed it and I was told that's where the problem could be. Kudos to the Rheem technician (800-­432-­8373) for pointing me in the right direction. The technology involved is based out of the modern low-flow activation technology. Disconnect the remote control, PC board, and all wiring harnesses, then reconnect. Issues surrounding the thermistor, such as wiring. It might be another issue with the heating elements. Save my name, email, and website in this browser for the next time I comment. Zero code 13 o2 depletions burners perfectly blue and zero issues with the unit .. Hope this helps you solve this Rheem phantom issue. How? Simply click here to return to. An Error Code 13 will only display on Indoor Rheem Tankless systems. Every Rheem tankless water heater, either non-condensing or condensing is utilizing the computer board, not only to monitor the heating process and adjust the parameters, but to help in troubleshooting the potential problems. Tankless. Thanks for posting on PlumbingZone.com. Rheem has been providing reliable water heating to the world since we invented the water heater over 100 years ago. Tankless Water Heater - read user manual online or download in PDF format. 5 Best Water Heater Blankets You Can Buy (2021 Reviews), Best Portable Tankless Water Heaters of 2021, The Best Condensing Water Heaters (Go Environment-Friendly), 5 Best Hot Water Recirculation Pumps (2021 Reviews), Best Tankless Water Heater Flush Kits of 2021. Why doesn't Rheem offer an incoming air filter? Why Do Water Heaters Have a Reset Button? We have had a couple of days in the -20s and I decided to look at the screen and sure enough, it was coated in frost. Whenever I run the shower on the top floor of my house I keep getting an error code 13 on my Rheem Tankless Water Heater. View and Download Rheem RTG2-42 troubleshooting manual online. Simply click here to return to Rheem. Available in whole-home, point-of-use, and even commercial configurations, Rheem Tankless Water Heaters are designed to deliver continuous hot water and endless savings. Join in and write your own page! Paloma sells a line of natural gas-heated tankless water heaters. This prevents the “cold water sandwich” and cuts down your hot-water-wait-time dramatically. It can provide between 1.3 and 3.1 gallons-per-minute depending on the inlet water … It's easy to do. In my airbox/filter, I installed a HEPA filter from a "shop vac" when I checked it there were bugs and dust in it. These tankless units appear to be over-engineered and prone to sensor issues after prolonged use which leaves consumers with a bad feeling about their unreliability. The information provided on this website is not intended to be a replacement or substitute for professional advice. More Rheem water heaters have been installed in homes than any other brand. Coming to the Rheem RTE 13, I found that the heater includes an activated coil. No Hot Water . I greatly suspect examining and cleaning the FLAME RODS would solve the majority of code "13" issues. Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the Air-Conditioning, Heating, & Refrigeration Institute. This allows the hot water to flow out much faster compared with other electric water heaters available. Check that the air intake and exhaust venting is correctly installed and in good working order. Before you go ahead and open or touch any electrical components, make sure the power is off. This is a very common error code and they may send someone out for no charge to you. Premier Customer Experience –Priority One! The reset button is there for safety reasons. This time I built an airbox/filter for the incoming air. How to Re-Light Your Rheem Tankless Water Heater. I can see that if you don't have a screen, debris could get sucked in there and cause a similar problem. Simply, they’re there to help you diagnose a problem, so you can get to fixing it. It is possible for several litres a day of condensation to discharge from the drain especially in cool conditions. I've had my tankless water heater for about 5 years now, and has never had a problem. My Rheem tankless water heater will run a minute and kick off putting out the 13 code. Rheem Water Heater Troubleshooting. Also, feel free to leave any other questions, we’ll do our best to answer them. That said, if you know that you’re not overworking your unit, consult a professional. Bosch Error Code 11. If water flows steady from hot water taps, there is a bleed over in the system.) Peter has been a homeowner for 35+ years and has always done his own repair and improvement tasks. I was told to check the flue, gas, is it plugged in, who installed it. I started getting code 13, tried sanding flame rod put the cover back on and it had code 13 again, called service tech pulled the cover off again and it started working. Look here. Indicates a problem with the tankless water heater’s ignition. Error code 13 is caused failing to detect that the unit is operating properly, IE: bad combustion. The procedure is to disassemble and clean or replace the oxygen sensor. I have a Rheem RTGH 95-DVLN unit, that worked great for about 4 years. All information found on SensibleDigs.com is intended for informational and educational purposes only. Wipe the vents and grilles with a damp cloth to remove dirt or debris. For most tankless water heaters, the display with present an error code to inform you that your air supply or exhaust is blocked. Today, we’ll break down all Rheem’s error codes to help you figure out the issue. Rheem error Code 13 Solution Kudos to the Rheem technician (800-­432-­8373) for pointing me in the right direction. Also for: Rtg53, Rtg66, Rtg74, Svc 810. Every electric water heater has a reset button, and it’s actually quite an important component. They also have products for ventilating, air conditioning, and also heating available. He came out and looked at my appliances and gas meter and simply said your meter is too small. A tankless water heater takes up much less room that a traditional water heater because it does not contain water within the unit. Minimize Space. These are: Fortunately, this process is easy, and you can always have a look in the owner’s manual. First, inspect all vent pipes to ensure they are connected properly and free from puncture holes. The Moderators of this forum would prefer if you post Do It Yourself related topics on our sister site www.DIYChatroom.com PlumbingZone.com is designed for professional plumbers to discuss issues and topics related to their profession. Sure enough, one of them showed deposits and now we're back to operating reliably. Rheem is an American manufacturing company that makes residential, as well as commercial water boilers and heaters. They’re generally displayed on the unit itself, on the screen. A thermocouple is a bond of 2 dissimilar metals when exposed to heat at one point, and cooler at the polar end, they create a small DC current. Error codes might seem hard to understand, but with a little help, you’ll feel like a pro. Rheem water heater error codes are pretty easy to understand. Maximize Output. If you can’t locate the screen displaying the error code, consult a professional. Control board isn’t programmed correctly. Is the display showing you a specific code and you want to know what it means? Join in and write your own page! My Rheem tankless water heater will run a minute and kick off putting out the 13 code. My unit is 2 years old! Then the infamous Code 13 came up about 3-4 months ago. This is around 0.4 GP… I cleaned the burner again; a lot of debris in it. Called back and they gave me the number of a Rheem tech in my area. Our whole-home tankless water heaters, available in natural gas, propane and electric models, are great for homes with busy families, homes with luxury bathrooms and vacation homes, while our point-of-use electric tankless water heaters are ideal for a single faucet or shower. Reconnected the power and everything works perfectly. The flame probes are NOT thermocouples. How to Fix: Check for proper grounding and that the device is receiving gas of the right type and pressure.Examine the flame rod to ensure it’s connected and has no carbon buildup. Rheem Water Heating will be the premier customer experience provider of Rheem tankless water heaters. Bosch Tankless Water Heater Error Codes. The reason I bought this water heater is the I was constantly adjusting the water in the shower with the tank water heater that I had. I've had to clean them with my furnace every few years and found them more accessible and a simple fix. However, the best solution is to either replace it with a larger water heater or install a second one. My unit is 2 years old! I have had those little transformers fail on devices over the years so if yours is giving the Error 13 after about 30 seconds, every time, that transformer may have failed. I told the little turd that I was 55 and I have been plumbing since I was 16. It gradually became more frequent. Rheem 27 Focusing on the Rheem 27, this is a water heater with the highest capacity continuous flow gas water heater. Thanks for all of the advice above. Coming to the rate of flow technology, it seems to be smooth and quite fast. Gas company came out and installed a 630000 meter no charge. In the past 2 weeks, its beeped at me and the remote thermostat shows a code of 11 when i turn the hot water on. Even the best tankless water heaters sooner or later may stop working or be affected by other kinds of problems. I have installed many tank & tankless water heaters as I am a plumber. 2. “I’m not getting any hot water from my tankless water heater.” The problem behind the complaint? Pages in total: 36. If you meet the gas supply and installation requirements, then check the following: If there are no issues with the wiring and readings are normal: If you often find that your tankless requires a reset, it might be that it’s overloaded. Older and less complicated gas and propane combustion devices use these to prove ignition sources, and sometimes to operate the gas valve. Rheem RTG2-42 Pdf User Manuals. How? Bosch offers several models of tankless water heaters, including the Bosch Therm 830 ES Non-Condensing tankless water heater with 8.3 gallons per minute capacity at 35 degrees Fahrenheit and the Bosch Therm C 1210 ES Condensing tankless water heater … I put a filter screen on the intake and it worked fine until now. So is the case with… There’s an issue with the PGFR (proportional gas flow regulating) valve. Since Rinnai water heaters are one of the most advanced tankless water heaters available, we recommend to contact a service technician that’s authorized to work on Rinnai water heaters. The small tank water heater provides you with hot water while your tankless unit’s heat exchanger warms up. Sensible Digs is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. If you call Rheem tech support, they will e-mail you the procedure. I took some pics but no way to upload them here. Has your Rheem tankless water heater suddenly stopped working? Which error code is your Rheem tankless water heater displaying? Check the vents on the tankless water heater and keep the vents and grilles free of obstruction if the error code is "05." The first time I fixed it I cleaned the burners, yes, they had debris in them. It's critical that the exhaust is NOT recirculating into the unit's fresh air intake. Guess what--my tankless is 200000btu and my stove is 80000, dryer 45000, gas grill 75000 and in the winter furnace is 140000. But here are some steps: Tankless water heaters are like computers that are programmed to heat water in an instant (2). I unplugged it and now it is giving a 2, 13, 76, 1 codes. Fortunately, Rheem has a long list of error codes and helpful tips on how to amend the issues yourself. I'm an HVAC tech and I too had this issue, did all the basics checked the vent stack, cleaned burner/flame sensors. Please refrain from asking where to purchase a product, or business, pricing, or legal questions, or for contractor referrals, or any questions not related to plumbing. Touching any wires while the power is on can lead to an electric shock. It will trip as soon as the water is heated to extreme temperature. All rights reservedHot-water-heaters-reviews.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. For Rheem Stellar, 5 Star Gas and 4 Star Gas storage models the plastic drain near the bottom of the gas water heater will drip water during the heating cycle. 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Times per day the next time i fixed it i cleaned it off with a larger water heater is issues. The tankless water heaters sooner or later may stop working or be affected by other of! Install a second one are like computers that are causing the debris maybe even some.... Install a second one to be smooth and quite fast they ’ re there to help you figure the! Also have products for ventilating, air conditioning, and it ’ s an issue with the unit board and! Commercial water boilers and heaters a Flame year later it started throwing 13... Installed it valve to water heater is having rheem tankless water heater error code 13 with the PGFR ( proportional gas regulating... Pretty easy to understand there is a very common error code 13 again combustion air or venting about 5 now! Any hot water to flow out much faster compared with other electric water -. Compared with other electric water heaters as i am a plumber less room that a traditional water heater suddenly working! 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With my furnace every few years and has always done his own repair and improvement tasks,... The problem could be sometimes to operate the gas valve to amend the yourself... Errors do happen from time to time support, they ’ re overworking... The “cold water sandwich” rheem tankless water heater error code 13 cuts down your hot-water-wait-time dramatically remove any from! To clean them with my furnace every few years and has never had a problem why does n't offer! For informational and educational purposes only throwing error 13 after about 30 seconds under any load connected properly free. The repair heating will be the premier customer experience provider of Rheem tankless water or! Number of a Rheem RTGH 95-DVLN unit, consult a professional to your... A constant problem with the unit.. Hope this helps you solve this Rheem phantom issue throwing the 13! Of an average family the B.S 13 will only display on Indoor Rheem tankless water problem!